WealthTrack Oxford – FinTech Investment Portfolio Dashboard
Real-time investment portfolio dashboard for an Oxford wealth management firm serving HNW clients — reducing advisor call volume by 52%, achieving 94% client portal adoption, and retaining £28M additional AUM.
Client
WealthTrack Investments, Oxford, UK
Project Overview
WealthTrack Investments, an Oxford-based wealth management firm managing over £180M in assets for 240 high-net-worth clients, needed a digital client portal to match the service expectations of increasingly digitally-sophisticated HNW investors.
The Challenge
Monthly PDF performance reports were creating anxiety rather than confidence. Clients with no real-time visibility were calling advisors for portfolio updates during market volatility, consuming advisor time and straining client relationships.
Our Solution
We designed a sophisticated, real-time portfolio dashboard that gave clients confident transparency:
- Real-time portfolio valuation with asset class breakdown and performance attribution analysis
- Interactive historical performance charts with benchmark comparisons and drawdown visualisation
- Financial planning goal tracker with projected scenario modelling and Monte Carlo analysis
- Secure client-advisor messaging integrated with advisor CRM for context-aware communication
- Tax year reporting with CGT calculation, income distribution summaries, and SIPP contribution tracking
Key Results
- Advisor inbound call volume reduced by 52% as clients found answers independently in the portal
- 94% of eligible clients actively adopted the portal within 6 months of launch
- Client satisfaction NPS reached 71 — up from 48 pre-implementation
- £28 million in AUM retained from clients who cited the portal as a key reason for staying
Technologies Used
Figma, React.js, D3.js Financial Charts, Real-time Financial Data APIs, FCA-Compliant Encryption, GDPR
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