Hotel Loyalty Email Marketing Case Study — Riyadh | CodeHub Soft Portfolio
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Case Study

Hotel Loyalty Email Marketing — Riyadh Case Study

Email Marketing project for a Hotel Loyalty business in Riyadh delivering CTR 5.4%

Riyadh, KSA
Hotel Loyalty
2024
5 weeks
CTR 5.4% Key Result Achieved Email Marketing • Riyadh

The Challenge

The Hotel Loyalty business in Riyadh had a dormant email list of 4,200 subscribers they were sending monthly newsletters to — averaging 14% open rates, 0.8% CTR and zero automation sequences. Significant revenue was being left on the table.

Our Solution

We rebuilt the email marketing programme for this Hotel Loyalty client from scratch — cleaning the list, setting up Klaviyo with proper segmentation, building 8 automation sequences and implementing a weekly editorial calendar with rigorous A/B testing.

The project was completed in 5 weeks from kickoff to delivery, with the client's team involved in weekly sprint reviews. All deliverables were tested against the agreed KPIs before final sign-off.

The Results

Abandoned cart sequence: 34% recovery rate

Welcome series: 28% conversion to first purchase

Annual email-attributed revenue: $840,000

Technologies & Tools Used

This Email Marketing project for the Hotel Loyalty sector was delivered using the following platforms and technologies:

ActiveCampaign HubSpot Klaviyo

Why This Project Succeeded

The success of this Hotel Loyalty project in Riyadh came down to three fundamentals: clear KPI alignment before the first line of work was delivered, a disciplined methodology applied by our certified Email Marketing specialists, and a client team that understood the process and trusted the data.

CodeHub Soft has replicated this framework across 200+ projects in 7 countries. The result is consistent, documented growth — not one-off wins. Browse more Email Marketing case studies or contact us to discuss your project.

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Project Details

ServiceEmail Marketing
IndustryHotel Loyalty
LocationRiyadh
Year2024
Duration5 weeks
ResultCTR 5.4%
CodeHub Soft