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Case Study

Physiotherapy Recall Email Marketing — Dubai Case Study

Email Marketing project for a Physiotherapy Recall business in Dubai delivering +82% revenue

Dubai, UAE
Physiotherapy Recall
2024
2 weeks
+82% revenue Key Result Achieved Email Marketing • Dubai

The Challenge

The Physiotherapy Recall business in Dubai had a dormant email list of 4,200 subscribers they were sending monthly newsletters to — averaging 14% open rates, 0.8% CTR and zero automation sequences. Significant revenue was being left on the table.

Our Solution

We rebuilt the email marketing programme for this Physiotherapy Recall client from scratch — cleaning the list, setting up Klaviyo with proper segmentation, building 8 automation sequences and implementing a weekly editorial calendar with rigorous A/B testing.

The project was completed in 2 weeks from kickoff to delivery, with the client's team involved in weekly sprint reviews. All deliverables were tested against the agreed KPIs before final sign-off.

The Results

Average open rate: 42% (industry benchmark: 21%)

+380% revenue increase from email automation in year 1

Click-through rate: 8.4% (benchmark: 2.3%)

Technologies & Tools Used

This Email Marketing project for the Physiotherapy Recall sector was delivered using the following platforms and technologies:

ActiveCampaign HubSpot Klaviyo

Why This Project Succeeded

The success of this Physiotherapy Recall project in Dubai came down to three fundamentals: clear KPI alignment before the first line of work was delivered, a disciplined methodology applied by our certified Email Marketing specialists, and a client team that understood the process and trusted the data.

CodeHub Soft has replicated this framework across 200+ projects in 7 countries. The result is consistent, documented growth — not one-off wins. Browse more Email Marketing case studies or contact us to discuss your project.

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Project Details

ServiceEmail Marketing
IndustryPhysiotherapy Recall
LocationDubai
Year2024
Duration2 weeks
Result+82% revenue
CodeHub Soft